Accessibility (ADA) Policy

The Valedictory is dedicated to providing a respectful, inclusive, and accessible online experience for every visitor to https://thevaledictory.com, including people with disabilities.

As a resource for funeral care, funeral needs, and answers to funeral-related questions, we continually enhance our website so families, caregivers, and professionals can access information and services with dignity and ease. We work to apply recognized accessibility standards and improve usability for all.

Our Commitment

Our goal is to make our site usable by the widest possible audience, regardless of technology, context, or ability. Accessibility is integrated into our ongoing design, content, and development practices so that key information—such as service details, guidance articles, and support resources—can be accessed without barriers.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) outline how to make digital content more accessible for people with disabilities, with three levels of conformance: A, AA, and AAA.

The Valedictory is partially conformant with WCAG 2.1 Level AA. Partial conformance means some content may not fully meet the standard. We monitor our site and work to address identified issues as part of our continuous improvement efforts.

Measures to Support Accessibility

The Valedictory supports accessibility through the following measures:

  • Accessible-by-design practices: Accessibility considerations are embedded throughout our planning, design, content creation, and maintenance workflows.
  • Quality assurance and testing: We use a combination of automated scanning and human review to identify and remediate barriers.
  • Team education: Our contributors receive ongoing guidance on creating content and features that are accessible and understandable.
  • Defined accountability: Designated personnel oversee accessibility initiatives and track issues through resolution.

Technical Specifications

Accessibility of The Valedictory relies on the following technologies to function with your browser and any assistive tools or plugins:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are essential for meeting the accessibility standards we follow.

Compatibility with Browsers and Assistive Technology

The Valedictory is designed to be compatible with common assistive technologies and user agents.

  • Screen readers (for example, JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Voice recognition software
  • Keyboard-only navigation

Our site is intended to work with current and recent versions of major browsers, including Chrome, Firefox, Safari, and Edge.

Limitations and Alternatives

While we aim for a fully accessible experience, some limitations may occur. If you encounter any barriers, please contact us so we can assist and address the issue. Known or potential areas include:

  • Third‑party content and tools: Embedded media (such as maps, videos, or social feeds) and third‑party widgets are not fully within our control. We seek accessible alternatives and collaborate with providers where feasible.
  • Archived or legacy materials: Some older documents, such as historical brochures or scanned PDFs, may lack complete text alternatives. We are working to update or provide alternative formats upon request.
  • Ongoing enhancements: Accessibility is an ongoing process. If you experience difficulty using any part of The Valedictory website, please contact us and we will do our best to provide a suitable solution.

Feedback

We value your feedback about the accessibility of The Valedictory. Your input helps us improve how we present service information, guides, and support content to all visitors.

  • Page URL where the issue occurred
  • Your browser and version
  • Any assistive technology used
  • A brief description of the problem and steps to reproduce it

When contacting us, please include as many of the details above as possible so we can investigate and respond effectively.

Formal Complaints

We aim to address accessibility concerns promptly and respectfully. If our response does not resolve your concern, you may pursue further action under the Americans with Disabilities Act or other applicable laws. We are committed to working with you toward a fair and transparent resolution.

Assessment Approach

The Valedictory evaluates accessibility through ongoing internal reviews and periodic testing using a mix of automated tools and manual checks.